Template-Type: ReDIF-Article 1.0
Author-Name: Jana Žnidaršič
Author-Name-First: Jana
Author-Name-Last: Žnidaršič
Author-Email: jana.znidarsic@ef.uni-lj.si
Author-Workplace-Name: University of Ljubljana, Slovenia
Author-Name: Nada Zupan
Author-Name-First: Nada
Author-Name-Last: Zupan
Author-Email: nada.zupan@ef.uni-lj.si
Author-Workplace-Name: University of Ljubljana, Slovenia
Title: Assertiveness, perceived importance and communication skills among students
and young graduates in Slovenia and FYR Macedonia
Abstract: Employers consider soft skills, especially ability to communicate, as an important competence, which affects employability and performance at work. At the same time they claim that these skills are insufficiently developed among young college graduates. The results of a survey among students and young graduates in two countries, Slovenia and FYR Macedonia, support this claim, even though young are aware of the importance of communication skills and assertiveness. Results also show that those who learn to communicate at work have better developed skills and therefore business communications training should be incorporated in formal education programs and in on-the-job training. 
Classification-JEL: M12
Keywords: business communication, assertiveness, soft skills, developing communication skills
Journal: Journal of Human Resource Management
Pages: 21-29
Volume: 22
Issue: 1
Year: 2019
File-URL: https://www.jhrm.eu/2019/06/21-assertiveness-perceived-importance-and-communication-skills-among-students-and-young-graduates-in-slovenia-and-fyr-macedonia/
Handle: RePEc:cub:journl:v:22:y:2019:i:1:p:21-29