Template-Type: ReDIF-Article 1.0
Author-Name: Oyewo Babajide Michael
Author-Name-First: Michael 
Author-Name-Last: Oyewo Babajide 
Author-Email: boyewo@unilag.edu.ng
Author-Workplace-Name: University of Lagos, Nigeria 
Author-Name: Iredele Oluwamayowa
Author-Name-First: Iredele 
Author-Name-Last: Oluwamayowa 
Author-Email: oiredele@unilag.edu.ng
Author-Workplace-Name: University of Lagos, Nigeria
Author-Name: Azuh Akunna
Author-Name-First: Azuh
Author-Name-Last: Akunna 
Author-Email: akunna.azuh@covenantuniversity.edu.ng
Author-Workplace-Name: Covenant University, Ota, Nigeria
Title: Social sustainability business practices and organisational performance in Nigerian banks
Abstract:  This study examines employee involvement in organisational affairs as an important facet of social sustainability in the Nigerian banking sector, because providing good customer service requires committed employees rather than coerced labour. Data extracted through quantitative content analysis from the financial reports of fifteen commercial banks were analysed using descriptive statistics, Z test, one-way ANOVA, correlation and regression analysis techniques. ?e study found that employee involvement correlates positively and significantly with organisational performance; and banks differ in performance on the account of the level of employee involvement; firms with deeper level of employee involvement performed better than others with shallow level of employee involvement, thus stressing the relevance of employee involvement as an aspect of social sustainability business practices. Organisations are enjoined to involve their employees more to achieve better results; and embrace the modern philosophy of regarding employees as strategic resources that can be used to bolster core competence.
Classification-JEL: M12, M14
Keywords: employee involvement, global reporting initiative, organisational performance, Nigeria, sustainability
Journal: Journal of Human Resource Management
Pages: 43-57
Volume: 21
Issue: 1
Year: 2018
File-URL: http://www.jhrm.eu/2018/04/43-social-sustainability-business-practices-and-organisational-performance-in-nigerian-banks/
File-Format: Application/pdf
Handle: RePEc:cub:journl:v:21:y:2018:i:1:p:43-57