Template-Type: ReDIF-Article 1.0 Author-Name: Mark Ronie O. DUROG Author-Name-First: Mark Ronie O. Author-Name-Last: DUROG Author-Email: markronie.durog@g.msuiit.edu.ph Author-Workplace-Name: Mindanao State University-Iligan Institute of Technology Author-Name: Pamela F. RESURRECCION Author-Name-First: Pamela F. Author-Name-Last: RESURRECCION Author-Email: pamela.resurreccion@g.msuiit.edu.ph Author-Workplace-Name: Mindanao State University-Iligan Institute of Technology Title: Organizational Identification as a Mediator of Organizational Support, Employee Engagement, and Commitment: The Case of Non-Teaching Employees in the Mindanao State University-Iligan Institute of Technology (MSU-IIT) Abstract: Purpose – The primary objective of this study is to assess and compare the levels of organizational identification, employee engagement, organizational commitment, and perceptions of organizational support between contract-of-service and regular non-teaching employees in a state university in Iligan City. Aims(s) – This study investigates whether OI among contract-of-service and regular non-teaching employees mediates the relationships between OS, EE, and OC. Design/methodology/approach – This study used a cross-sectional quantitative research design. The respondents comprised 81 contract-of-service and 91 regular non-teaching employees from different offices in MSU-IIT using an online survey form. The collected data was analyzed using SmartPLS4 and Partial Least Square of Structural Equation Modeling (PLS-SEM) to test the hypotheses. Findings – The findings show that Organizational Identification (OI) significantly mediates the relationship between Organizational Support and Affective Commitment (AC), with stronger effects for contract-of-service employees. For contract-of-service and regular employees, OI is crucial in linking support and commitment. Regular non-teaching employees show stronger OI than temporary workers, enhancing their engagement and commitment. Limitations of the study and practical implications – Future research can also be conducted on a larger sample size, including other government higher educational institutions in Mindanao, to generalize the findings. One such limitation is the scope of this study, which is limited to a state university in Iligan City only. This work is limited to the MSU-IIT non-teaching employees; a cross-cultural study may be conducted to see if any variations occur in other cultural settings. A comparative study among the non-teaching employees of government and private higher educational institutions is also suggested. Originality - This research contributes to the broader understanding of employee dynamics, especially the non-teaching employees within the academic sector, specifically in the Philippine context, with implications for improving institutional performance and employee well-being. Classification-JEL: O15 Keywords: organizational identification, organizational support, employee engagement, organizational commitment, non-teaching employee Journal: Journal of Human Resource Management Pages: 34-51 Volume: 27 Issue: 2 Year: 2024 File-URL: https://www.jhrm.eu/34-organizational-identification-as-a-mediator-of-organizational-support-employee-engagement-and-commitment-the-case-of-non-teaching-employees-in-the-mindanao-state-university-iligan-institute-of/ File-Format: Application/pdf Handle: RePEc:cub:journl:v:27:y:2024:i:2:p:34-51